PepMANIA does not accept returns, exchanges, or issue monetary refunds. All sales are final once checkout is completed.
Due to the sensitive nature of our products and industry standards relating to sanitation, safety, storage, handling, and quality control, products cannot be returned after they have shipped.
PepMANIA does not provide cash, credit-card, cryptocurrency, or other monetary refunds.
When an order issue is reviewed and approved, PepMANIA may provide one of the following resolutions:
Approved resolutions may apply to damaged, defective, incorrect, or confirmed lost-in-transit orders.
Store credit:
PepMANIA reserves the right to approve or deny any claim at its sole discretion based on the information and documentation provided.
Please inspect your order immediately after delivery.
Any issue involving a damaged, defective, or incorrect product must be reported to [email protected] within 24 hours of the recorded delivery date.
Claims involving packages believed to be lost in transit must be supported by carrier tracking information or carrier confirmation.
To submit a claim, customers must provide:
Please keep all products and original packaging until the claim has been fully reviewed.
Claims submitted after the required reporting period or without sufficient documentation may be denied.
If a claim is approved, the resolution will be provided through a replacement shipment or store credit only. Monetary refunds will not be issued.
PepMANIA does not accept returns or exchanges on any product once it has shipped.
The following situations are not eligible for a return, exchange, replacement, store credit, or monetary refund:
Customers are responsible for carefully reviewing and confirming their shipping information before completing checkout.
PepMANIA is not responsible for packages that are delayed, lost, misdelivered, or returned because the customer provided an incorrect or incomplete address.
If a package is returned to PepMANIA and is approved for reshipment, the customer may be responsible for all additional shipping costs.
Do not return any product or package to PepMANIA without prior written authorization.
Unauthorized returns may be refused, discarded, or otherwise considered ineligible for replacement or store credit. PepMANIA is not responsible for unauthorized returns or the shipping costs associated with them.
By completing a purchase through PepMANIA, the customer confirms that they have reviewed and agreed to this policy.
All purchases are final upon checkout completion. PepMANIA does not accept returns and does not provide monetary refunds.
