PepMANIA currently ships domestically within the United States. We primarily use UPS 2nd Day Air to provide fast and reliable delivery.
Orders placed before 12:00 PM Eastern Time, Monday through Friday, are generally processed and shipped the same business day.
Orders placed after 12:00 PM EST, on weekends, or on recognized holidays will be processed on the next business day.
Although we work hard to ship orders promptly, processing times may occasionally be affected by unusually high order volume, payment verification, severe weather, holidays, or other circumstances outside our control.
Most orders are shipped using UPS 2nd Day Air. The estimated delivery timeframe begins once UPS receives and scans the package.
Delivery estimates are provided by the carrier and are not guaranteed by PepMANIA. Weather conditions, carrier disruptions, incorrect address information, and other unforeseen circumstances may cause delays.
Once your order has shipped, tracking information will be sent to the email address provided during checkout. Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.
Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your address, including apartment, suite, unit number, and ZIP code, before submitting your order.
PepMANIA is not responsible for packages delayed, returned, misdelivered, or lost due to an incorrect or incomplete address provided by the customer. Additional shipping charges may apply if an order must be reshipped.
Because orders placed before the daily cutoff may be processed quickly, we cannot guarantee that shipping-address changes or cancellation requests can be completed after an order has been submitted.
Please contact us immediately if you notice an error with your order.
Once a package has been accepted by UPS or another shipping carrier, transportation and delivery are handled by that carrier. PepMANIA is not responsible for carrier delays caused by weather, mechanical issues, service interruptions, holiday volume, or other events beyond our control.
We will make reasonable efforts to assist customers with available tracking information or carrier claims when appropriate. packages confirmed as delivered to the address provided at checkout.
Orders returned to PepMANIA because of an incorrect address, failed delivery attempt, refusal, or failure to retrieve the package may be subject to additional shipping charges before being resent.
Original shipping charges are nonrefundable unless the return was caused by an error made by PepMANIA.
All products sold by PepMANIA are intended strictly for research use only. Products are not intended for human or veterinary use, consumption, diagnosis, treatment, prevention, or cure of any disease or medical condition.
For shipping questions or assistance with an order, please contact our customer-support team and include your full name and order number.
